FAQs

As Heads Together is a new campaign, we thought you might have some questions.

If you have any other questions about Heads Together, please contact us and we’ll get back to you as soon as possible.

What is the Heads Together campaign?

The Duke and Duchess of Cambridge and Prince Harry are spearheading a campaign to end stigma around mental health. It is the single biggest project Their Royal Highnesses have undertaken together.

The Heads Together campaign aims to change the national conversation on mental wellbeing and is a partnership with inspiring charities with decades of experience in tackling stigma, raising awareness, and providing vital help for people with mental health challenges.

The campaign has the huge privilege of being the 2017 Virgin Money London Marathon Charity of the Year. The team of charity partners working on Heads Together covers a wide range of mental health issues that are close to The Duke and Duchess and Prince Harry’s passions. They are:

How do I get a place in the 2017 Virgin Money London Marathon?

Heads Together unfortunately does not have charity places in the 2018 London Marathon. However if you would like to run to support mental health, we would encourage you consider running for Mind or other mental health charities who do have places. Mind’s applications will open in June 2018.

If you are fortunate enough to get a ballot place for the 2018 London Marathon and would like to support Heads Together and mental health, please get in touch with us in October for more information on how you can get involved. You can enter the London Marathon ballot until 5th May.

How will you use the data you capture on the website?

Please refer to our Data Privacy Policy for more information on how we will use your data.

My contact details have changed. How do I let you know my change of address?

If you have a charity place, please contact your relevant charity to let them know and they can update your record. If you have your Own Place, please email [email protected] with your name, date of birth, telephone number, old address and your new address.

My friend/ family member is unable to run but has a place; can I run using their entry?

Places in the 2017 Virgin Money London Marathon are not transferable under any circumstances (see the London Marathon Terms and Conditions of entry).

Anyone attempting to run using another person’s entry will be disqualified and banned for life from the London Marathon and all other events organised by London Marathon Events Ltd.

For more information on specific London Marathon event questions, please visit their website.

I would like to compete in an event other than the London Marathon for you. Is this possible?

We do not have charity places in any events other than the London Marathon.

If you have a ballot place in another event we would encourage you to select one of our charity partners to run for under the Heads Together umbrella. You can find more details here, they will be able to provide fundraising resources and support, which we are currently unable to do.

Can I fundraise for Heads Together?

If you would like to fundraise for Heads Together you can chose one of our partner charities to support under the Heads Together umbrella. You can set up a page on Virgin Money Giving for your charity by searching for ‘Heads Together – your chosen charity name’.

 

 

How can I make a donation to Heads Together?

We would encourage you to select one of our eight partner charities to make a donation to under the Heads Together umbrella, you can find more information on them here. Once you have chosen your charity please contact them directly to make a donation.

If you would prefer to make a donation directly to Heads Together you can do so via Virgin Money Giving here.

What will my money be used for?

To ensure the right help is available to anyone seeking mental health support wherever they are and whenever they need it, funds raised for Heads Together will be invested in a range of new and innovative projects, and  in programmes to meet immediate need.  Some of the funding will enable Heads Together to fulfil the demand created by the campaign – our partners have seen on average a 50% increase in demand for their services since Heads Together was launched in May 2016 and this investment will enable them to increase and improve their response.

Additionally a combination of new projects and initiatives are being considered:

  • Using digital technology to improve the quality and availability of education about mental health.
  • Improving resources for schools, employers and the military to enable people to get support wherever they are
  • Using digital technology to transform signposting to appropriate support
  • Using digital technology to increase the availability of support online

All of the funding is being used to ensure people can access the right help, in the right place at the right time and the projects will be an exciting new phase of Heads Together to follow the 2017 Virgin Money London Marathon.

Can I volunteer for you?

Heads Together is the name for a partnership of charities – so we don’t take volunteers directly.  If you would like to volunteer for a mental health charity please contact our charity partners who all take volunteers, you can find more details here.

Why is Prince Harry called Prince Henry on your website?

His Royal Highness is commonly known as Prince Harry, but when he is being formally addressed he is referred to by his given name –Prince Henry of Wales.

Heads Together is a campaign involving eight charity partners. Please note, if you contact the Heads Together team for information and support about mental health related issues, the information you provide and your contact details may be passed to our charity partner Mind who may then respond to you directly to offer you support and assistance in these areas where appropriate. This is to ensure you get the best support possible, as the Royal Foundation does not have the expertise to provide such support directly. You can find out more details regarding this in our Privacy Policy. By providing us with information about mental health related issues you agree to our sharing that information with Mind.

Need help?

Click on the button below if you need urgent support for yourself or someone you know

USE MIND'S SUPPORT SERVICES