Someone To Talk To
Whether we struggle with disappointing exam results, the loss of a job, a relationship break-up, depression, anxiety or any other mental health challenge, we all struggle with our mental health at times, and we all need support.
Friends and family can be a great first response. However, sometimes we feel alone, or those closest to us don’t know how to help.
The good news is that here in the UK there is there is always someone to turn to. Many of our Heads Together partners, and many other organisations, run confidential helplines and online services staffed by volunteers who can relate to the difficult times you or someone you know may be going through. See below for support that is available to you.
For anyone who may be experiencing a mental health problem or a family or friend
Mind’s Infoline advisors provide information on a range of topics including:
- types of mental health problem
- where to get help
- medication and alternative treatments
They will look for details of help and support in your own area.
The Helpline is open 9am to 6pm, Monday to Friday (except for bank holidays).
0300 123 3393
For young people under 25
The Mix is the here to take on the embarrassing problems, weird questions, and please-don’t-make-me-say-it-out-loud thoughts that people under 25 have in order to give them the best support through our digital and phone services in the following ways:
- A free and confidential helpline – 0808 808 4994. Available 365 days via phone, email or webchat with a free app for instant access to help
- The Mix website – offering essential support and advice on everything from sex and relationships to mental health and well being
- Discussion boards – an online community for young people where they can talk anonymously about anything on their mind
- Live Chat – online chat rooms allow young people to have a safe space to share what’s on their mind
- YoungMinds run a free, confidential parents helpline, which dads and other parents / carers can call if they are worried about how a child or young person is feeling or behaving. (youngminds.org.uk/parentshelpline 0808 802 5544)
- They also run a group called Parents Say, for parents whose children are accessing Child and Adolescent Mental Health Services:http://www.youngminds.org.uk/for_parents/parents_improving_services
- CALM offer an accredited confidential, anonymous and free support, information and signposting to men anywhere in the UK through our helpline. Calls are taken by trained staff who are there to listen, support, inform and signpost. And because calls are confidential and anonymous they don’t and can’t offer a counselling service. They also offer a web chat service.
- The National helpline is open 7 days a week, 5pm to midnight. Callers can talk through any issue, they’ll listen and offer information and signposting. Calls are anonymous & confidential and won’t show up on your phone bill. Calls are free from landlines, payphones and all mobiles.
For Veterans and Family Members
Help for Heroes (part of Contact, a military mental health coalition).
Help for Heroes Hidden Wounds offers support to Veterans and Armed Forces family members struggling with depression, anxiety, anger and those wishing to change their drinking habits. Free and confidential support is available nationally by Skype, phone or face to face.
To speak to a member of the team, please call 0808 2020 144 between 9am and 5pm Monday to Friday or request a call back here.
For out of hours or urgent support, please call the Combat Stress helpline on: 0800 1381619.
The advisors on the Mind Infoline understand many different mental health problems and can direct people to support, self-help information and general information about particular mental health problems. They understand.
The People At The End Of The Line Are People Just Like You
Hear from some of the staff that work on the helpline services. They really are people just like you. There is no need to be afraid to pick up the phone.
What Does A Typical Day Look Like For A Helpline Adviser?
Ian from Mind’s Infoline gives us the lowdown of a typical day at work. Read the full article here.
I speak to a young lady who manages to tell me that she’s having a panic attack. I stay on the phone with her for a quarter of an hour, using relaxation techniques to bring her anxiety down. Later we discuss services near her that might be able to offer useful support.